CANCELLATION POLICY

Out of respect for everyone's time, we kindly ask for at least 48 hours' notice to cancel or reschedule. This allows space for others and helps us serve with excellence. The appointment time is held and prepared just for you so a no-call, no-show, and same day cancellation means you will be charged 100% of the scheduled service with the card on file. Guests arriving more than 10 minutes late may need to shorten or reschedule their service, which may be treated as a no-show. Repeat no-shows or persistent tardiness will require prepayment for future bookings. We ask for clear communication so we can honor each other's time and keep the studio running in peace and order. We understand that life happens - just communicate with us. Grace is always extended where it's needed.